MA 280 HEALTHCARE ORGANIZATION PRACTICES

3 Units 2 hours lecture 3 hours lab
Provides training and instruction on essential skills required to work in the medical office or healthcare setting using computers to simulate data entry, ergonomics, communication skills, patient registration, appointment scheduling, creation of the patient account, electronic health record, written correspondence and essentials of the patient record, students learn effective communication techniques, telephone skills and soft skills, students are introduced to the structure of the medical office, workflow and methods of healthcare delivery and information.
Grading Method: GN - Letter Grade only
NR