2020-2021 Catalog [ARCHIVED CATALOG]
Business Communications Certificate of Achievement
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Completion of the Business Communication Certificate prepares students to use effective workplace communications, written and oral. Effective documents, reports, and other written communications, internal and external, print and electronic, are emphasized. Students learn to communicate clearly, use effective interpersonal skills, and apply listening skills, all for the business environment. While a vast array of occupations requires communications skills, occupations specific to communications include, but are not limited to, Media and Communication workers, Public Relations Assistants, Sales and Marketing Assistants, Office Assistants, Event Planners, Dispatchers, Fundraising Specialists, and Supervisors.
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Program Student Learning Outcomes
Students who complete this program will be able to:
- Create appropriate written business documents, such as letters, memorandums, reports, proposals, and requests for proposals (RFPs), instructions, employment-related documents, as well as email and other online written business communications. Use correct grammar, style, and format.
- Orally communicate clearly, effectively, and appropriately, including critical listening, communication with workplace superiors, coworkers, customers, clients; use telephone, webinar, and other online communications; use teamwork, meeting, and leadership skills, interviewing, business etiquette, presentations, as well as nonverbal communications.
- Integrate expertise in technical knowledge and skills with thinking and reasoning strategies to create, innovate, and devise solutions.
- Behave in a professional manner appropriate to organizational expectations, including the exercise of initiative and self-direction and observation of laws, rules, and ethical practices.
REQUIRED COURSES:
| Course ID |
Title |
Units |
| BUS 103 or |
Business English |
3 |
| ENG 1A * or |
Principles of Composition I |
4 |
| ENG 1AH * |
Honors Principles of Composition I |
4 |
| BUS 1 or |
Introduction to Business |
3 |
| BUS 1H |
Honors Introduction to Business |
3 |
| BUS 13 |
Legal Environment and Business Law |
3 |
| BUS 102 |
Oral Business Communications |
3 |
| BUS 104 * |
Business Communication |
3 |
| BUS 105 or |
Social Media Marketing |
3 |
| BUS 109 or |
E-Commerce Marketing |
3 |
| BUS 135 |
Marketing |
3 |
| BUS 125 |
Human Relations in Business |
3 |
| BUS 196 |
Workplace Success Skills |
1 |
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Select from Restricted Electives |
1-3 |
TOTAL UNITS FOR THE CERTIFICATE:
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23-26
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| Restricted Electives: Select 1-3 units from the following courses |
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| COMM 5 |
Interpersonal Communication |
3 |
| COMM 20 |
Intercultural Communication |
3 |
| CIM 112 |
Microsoft Office |
3 |
| CIMA 102 |
Word Processing - Word |
3 |
| CIMA 108 |
Business Presentations - Powerpoint |
3 |
| CWE 180 or |
Co-Op-Ed Business |
1 |
| CWE 180 or |
Co-Op-Ed Business |
2 |
| CWE 180 |
Co-Op-Ed Business |
3 |
*Course has a prerequisite, corequisite, limitation, or recommended preparation; see course description.
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